Platform Guidelines

Terms of Service

Last Updated: June 1, 2026

1. Agreement to Terms

By registering an account with Agentify("Agentify", "we", "us", "our"), subscribing to our plans, or integrating our website widgets, you agree to be bound by these Terms of Service. If you do not agree to these rules, you are prohibited from using the platform.

2. Account Terms & Access

To utilize our dashboard customizers, scrapers, and embedding tables, you must create an account. You represent that all details provided are complete and correct. You are responsible for preserving credentials and password keys. We reserve the absolute right to terminate accounts that violate security or provide fraudulent information.

3. Subscription & Payments

Agentify operates paid subscription packages (Starter, Growth, Enterprise). A paid plan is required to publish your assistant.

  • Paid subscriptions are processed securely in USD through Bachs hosted checkout.
  • Charges occur monthly based on the active tier. You can upgrade, downgrade, or cancel your renewal at any time directly through the Billing dashboard.
  • Subscriptions are subject to monthly message or assistant quotas. Excess allocations require tier upgrades.

4. Refunds & Cancellation

  • You can cancel anytime in 1 click from your billing dashboard.
  • Cancellation stops future renewal charges. Your plan remains active until the end of the current billing period.
  • Fees already paid for the current billing period are non-refundable. We do not issue prorated refunds for partial periods.
  • If you believe you were charged in error, contact support@yourdomain.com within 7 days of the charge and we will review the case.

5. Prohibited Uses

You agree not to utilize our web scraping, embeddings, or widget delivery engines to:

  • Build assistants that promote illegal activity, hate speech, or financial scams.
  • Scrape websites without ownership or explicit indexing permission, violating target server terms.
  • Attempt SQL injection, bypass Row Level Security policies, or extract training datasets belonging to other organizations.
  • Reverse engineer the widget.js delivery scripts or compromise Supabase auth tables.

6. Limitation of Liability

Agentify provides services "as is" without guarantees. We do not accept liability for business disruptions, loss of revenue, or incorrect information (hallucinations) supplied by your trained AI assistant to visitors on your site. You bear full responsibility for editing and auditing AI training materials.

7. Amendments & Contact

We update these terms occasionally to reflect changes in our legal guidelines or features. Continued usage represents acceptance of the active terms. For inquiries, email support@yourdomain.com or write to Agentify, [Postal address required].